Troy Ramsbottom is the ex-husband of Gavin who also worked with him. In the first series, Troy was caught having a fling with barman Mateo. Troy later got married to Gavin and continued returning to Benidorm where he met his long lost son Jamie. Troy did not go to Benidorm in the fourth series until the final episode because he was with his dying father and in the fifth series as he and Gavin had an argument about work.
Troy returned in series 8 without Gavin, instead spending time with Kenneth Du Beke and Jaqueline Stewart.